APPLICATION ASSISTANCE

Questions? Schedule a one-on-one appointment with Homestead Staff either online or at Homestead's office. Or see Frequently Asked Questions below.

 

Schedule a one-on-one appointment, select from the options below: 

​

Online Application Support - Zoom Meeting - 45 minutes or 20 minutes

Make an online appointment to if you have questions about your eligibility, the application process, Homestead's program, the homes for sale, and/or need help troubleshooting the application portal. Choose between a 20 minute or 45 minute appointment based on how many questions you have. 

 

In-Person Application Support at Homestead's office  - 1hr

Make in an in-person appointment if you need to submit your application entirely on paper or need help scanning/uploading documents to your online portal. Located at Homestead's office in the International District, Seattle.

​

Asistencia de Solicitud Virtual - 30 minutes

Esto tipa de cita es para solicitantes que desean un recorrido de la aplicación o tienen preguntas que tomaran menos de 30 minutos en resolverse. Las citas se realizaran virtualmente a través de Zoom.

 

Asistencia de Solicitud en Persona - 1hr

Esto tipa de cita es para solicitantes que desean ayuda con su solicitud en persona. Debe traer todos sus documentos para la solicitud. Las citas se realizaran en nuestro oficina.

​

​

Frequently Asked Questions and Tips

 

Q: What documents will I be asked to upload with the Application?

A: Click here to see the list of application documents.

​

Q: The application portal asks for Tax Forms Last Year, what year do I provide?

A: 2023 is preferred, if you have filed your 2023 taxes please upload:

Your Tax Returns and W2s for 2023 in Tax Forms Last Year

Your Tax Returns and W2s for 2022 in Tax Forms 2 Years Ago

Your Tax Returns and W2s for 2021 in Tax Forms 3 Years Ago

 

If you have not filed your 2023 tax returns upload your 2022 Tax Returns and W2s. 

Your Tax Returns and W2s for 2022 in Tax Forms Last Year

Your Tax Returns and W2s for 2021 in Tax Forms 2 Years Ago

Your Tax Returns and W2s for 2020 in Tax Forms 3 Years Ago

​

Q: I think I have finished my application but I don't see how to submit it? 

A: The submit button will not appear until you have uploaded all the required documents and entered information  in all the sections of the application. If you have red clocks by any section it means you still have documents that you need to upload. If you do not have any debts then you will need to click 'I don't have any debts'.

​

Q: How do I know that my application has been successfully submitted?

A: After you press the submit button you will be prompted to do the following: 

1. Confirm Application Details

2. Agree to Terms

3. Pay Application Fees

4. Electronically Sign

Then, you will receive a confirmation email with the Subject Line: 'Your Homestead Community Land Trust application is complete!' The email will include an attached PDF of your full application. 

​

Q: I have submitted an application through the application portal in the past, do I need to do it again?

A: Completed applications stay on file for 6 months. So, if you recently have submitted a complete application through the portal you might not have to submit another one, please keep an eye out for emails from Homestead staff, we may ask you to update things like paystubs and bank statements. However, anyone interested in being considered for a specific home still needs to submit that home's Screening Form by the deadline. Once you have submitted your Screening Form you will receive an email the reflects your current application status. For example, if you already have an application on file the email will say that, if you need to submit another application you will get email with a link to login into the application. If an applicant did not complete their application by the application due date or were determined to be ineligible for Homestead's program they will need to restart their application. 

​

Q: I verified my email and phone number to login in but I am receiving a spinning house error message and not able access the application. ​

A: If this happens to you please email olivia@homesteadclt.org for the most immediate assistance. This happens most frequently because there are multiple contact records in the Homestead's database with the same email address you used to login. It can best be avoided by being consistent with the spelling of your name and what email address use in your interactions with Homestead. Do not use the same email address for multiple members of your family, for example - the primary applicant and the co-applicant cannot have the same email address. 

​

Tip: Organize and save all the documents you uploaded into the application in the same place. Mortgage lender's will ask for many of the same documents, having these documents organized already will save you time when applying for a loan.